Privacy policy

Privacy Policy

This Privacy Policy describes how Unique Frames OÜ (“we”, “us”, or “our”) collects, uses and protects your personal information when you visit or make a purchase from our website.

By using this website, you agree to the practices described in this policy.


Company Information

Unique Frames OÜ

Tallinn, Estonia

Email: info@houseoficonicframes.com


Personal Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information, including:

  • name

  • billing and shipping address

  • payment information

  • email address

  • phone number

  • order details

We also automatically collect certain technical information when you browse the website, including:

  • IP address

  • browser type

  • device information

  • pages visited

  • referring websites


How We Use Your Information

We use collected information to:

  • process and fulfil orders

  • communicate with customers

  • screen orders for fraud or risk

  • provide customer support

  • improve website functionality

  • comply with legal obligations

We do not sell your personal information.


Payments

Payments are processed securely via third-party providers such as:

  • Shopify Payments

  • Stripe

  • PayPal

These providers process your data in accordance with their own privacy policies.

We do not store full payment card details.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • ensure proper website functionality

  • analyse website traffic

  • improve user experience

  • support marketing activities

You may control cookies through your browser settings.


Data Retention

We retain personal information only as long as necessary to:

  • fulfil orders

  • comply with legal and accounting obligations

  • resolve disputes

  • enforce agreements


Your Rights (EU Customers)

If you are located in the European Union, you have the right to:

  • access your personal data

  • request correction

  • request deletion

  • restrict processing

  • object to processing

  • request data portability

To exercise these rights, contact us at:

info@houseoficonicframes.com


Data Security

We implement appropriate technical and organisational measures to protect personal data.

However, no online transmission can be guaranteed to be completely secure.


Third-Party Services

We may share data with trusted third-party service providers, including:

  • payment processors

  • shipping companies

  • analytics providers

  • marketing platforms

Only necessary data is shared.


Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes take effect upon publication on the website.


Contact

For privacy-related enquiries:

info@houseoficonicframes.com